Wait a couple of minutes and plug everything back in. Disconnect any Ethernet cables connected to your modem.Unplug your modem directly from the power source.Unplug your router from its power source.And should you decide to go that route in an attempt to kick your internet back into gear, you’ll want to take the following steps: Sometimes a hard reset of your Viasat internet usually fixes a slow and spotty connection. And that’s because the company may walk you through what to do or send a technician to your home to fix the problem. If you notice that your dish is damaged or displaced, it will be best to contact the company before fixing it yourself. The truth is, weather conditions like hail storms and heavy snow can end up damaging or displacing your dish, resulting in a loss of connection. And for this one, you have to go outside and check to see if your dish is intact. When you’re experiencing a slow or spotty connection, it wouldn’t be out of place to check your dish. And if that’s the case, you have to wait for Viasat to sort the problem. Thankfully, you can reach out to Viasat through their website or by phone to add more data or change your account option.Īlso, network-wide issues in your area might be the reason why your Viasat internet is so slow. The thing is, if you have exceeded your data allowance for the month, the company has no choice but to limit your services, causing your internet to slow a bit. The first thing to do when you notice that your Viasat internet is slow is to check your account and make sure you’re not in data restriction mode. If you notice that you aren’t receiving any connection from your Viasat dish, you’ll not be wrong to explore the following solutions: Check your Viasat account See also Viasat Business Internet Review - Updated 2023įor those who are not exactly sure why their Viasat internet is running so slow, you’ll not be so wrong to explore some troubleshooting options we will show you shortly. So, if you notice that your Viasat internet becomes slow all of a sudden, you should do well to check and see if you have exceeded your monthly data cap. Unfortunately, surpassing your monthly data caps will usually force the company to reduce your internet speed. With Viasat, customers get between 12 to 50 GB per month. And if that’s the case, there is very little you can do as you have to wait for the company to fix the general network outage and get things working again.Īlso, you may experience a slow internet connection when you exceed your monthly data cap. To start with, you may sometimes experience network outages that may result in a slow internet connection. Can data capping cause slow connection on Viasat?įor Viasat customers, there are many reasons why your internet connection can take a hit and become slow all of a sudden.
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